Managed Services

Northwest Computer Support understands the needs of proactive network management, because we know what downtime costs to a company. With our Managed Services we can maintain uptime and reduce costly risks of network downtime through our 24/7 monitoring and our live reporting of network risks.

According to Gartner Dataquest, the total U.S. managed industry is expected to grow from $7.9 billion in 2000 to $31.4 billion in 2006. Why? Because IT monitoring will demonstrate regulation compliance, monitor various aspects of your network, and reduce the time to detect and resolve issues. The Northwest Computer Support Remote Management service will help you achieve all this at 60% less than traditional tools and solutions.

The Remote Management suite of managed services is designed to assist clients in maintaining and supporting their IT infrastructure. These services include expanding previous monitoring capabilities to include systems, applications, routers, switches, hubs, and much more. Remote Management is designed to decrease the amount of time spent on day-to-day maintenance tasks that need immediate attention. The service was developed in conjunction with SilverBack Technologies to remotely support client IT infrastructures 24 hours a day, 365 days a year.

The Remote Management suite of managed services is offered in three tiers to give you the flexibility to choose which set of deliverables best meets your specific requirements. Each tier combines 24x7 monitoring, alert management, and a specific set of preventive maintenance tasks that are performed at varying frequencies.

BENEFITS:

vDemonstrate regulation compliance

vMonitor network availability and traffic

vProvide a single view of technology environment

v24/7 remote infrastructure support

vEnhance staff productivity

vSave up to 60% compared to traditional tools and solutions

vReduce risk of data loss, virus attacks, and security breaches

vOffer predictable costs